The report is predicated on an impartial human rights impression evaluation (HRIA) commissioned in 2019 by Meta on potential human rights dangers in India and different nations associated to its platforms.
The undertaking was undertaken by legislation agency Foley Hoag.
“The HRIA famous the potential for Meta’s platforms to be related to salient human rights dangers attributable to third events, together with: restrictions of freedom of expression and data; third celebration advocacy of hatred that incites hostility, discrimination, or violence; rights to non-discrimination; in addition to violations of rights to privateness and safety of individual,” the report mentioned.
The HRIA concerned interviews with 40 civil society stakeholders, lecturers, and journalists.
The report discovered that Meta confronted criticism and potential reputational dangers associated to dangers of hateful or discriminatory speech by finish customers.
The evaluation additionally famous a distinction between firm and exterior stakeholder understandings of content material insurance policies.
“It famous persistent challenges referring to person training; difficulties of reporting and reviewing content material; and challenges of implementing content material insurance policies throughout totally different languages. As well as, the assessors famous that civil society stakeholders raised a number of allegations of bias in content material moderation. The assessors didn’t assess or attain conclusions about whether or not such bias existed,” the report mentioned.
In accordance with the report, the undertaking was launched in March 2020 and it skilled limitations attributable to COVID-19, with a analysis and content material finish date of June 30, 2021.
The evaluation was carried out independently of Meta, the report mentioned.
The HRIA developed suggestions for Meta round implementation and oversight, content material moderation, product interventions which Meta is learning and can contemplate them as a baseline to determine and information associated actions, the report mentioned.